Returns & Refund Policy

RETURNS

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If you owned a product for more than 7 days, the warranty moves to the original manufacturer’s warranty period (Ranging from 3 months to 12 months, depending on the manufacturer).

To be eligible for a return, your item must be undamaged (no scratches, no dents, paint chips, etc.) and in the same condition that you received it. It must also be in the original packaging and invoice.

Several types of goods are exempt from being returned such as Atomizers, Tanks, Rebuildable products, batteries, chargers, mechanical mods, drip tips, coils or any other accessories on the device itself are NOT covered.

To complete your return, we require a receipt or proof of purchase

 

 

REFUNDS (if applicable)

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If you owned a product for more than 7 days, the warranty moves to the original manufacturer’s warranty period (Ranging from 3 months to 12 months, depending on the manufacturer).

To be eligible for a return, your item must be undamaged (no scratches, no dents, paint chips, etc.) and in the same condition that you received it. It must also be in the original packaging and invoice.

Several types of goods are exempt from being returned such as Atomizers, Tanks, Rebuildable products, batteries, chargers, mechanical mods, drip tips, coils or any other accessories on the device itself are NOT covered.

To complete your return, we require a receipt or proof of purchase

 

 LATE or MISSING REFUNDS (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]